FinTech & financial services
SME owners' use of banking, payments, lending, insurance and accounting tools.
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Our 750,000-strong SME panel is built across Capital Business Media's family of B2B titles, each engaging a specific specialist audience. That means when you need to talk to UK FinTech founders, hotel owners or independent fleet managers — at scale — we already have a route to them.
Where we name a sister Capital Business Media title, that's the channel we use for accelerated, targeted reach into a niche audience — alongside the main Business Matters panel.
SME owners' use of banking, payments, lending, insurance and accounting tools.
Independent retailers, e-tail SMEs, multi-channel sellers.
Owner-operators in hotels, restaurants, cafés and bars.
Letting agents, landlords, property developers and managers.
Accountants, lawyers, consultancies, marketing and design SMEs.
Trades businesses, small contractors and developers.
SME and family manufacturing across light industrial and specialist sectors.
Fleet managers, EV adopters, sustainability-led SMEs.
SMEs who travel for business and the SMEs providing travel services.
Independent practitioners, clinics and wellness SMEs.
Independent software vendors, B2B SaaS founders, IT service SMEs.
Farms, agri-tech and rural SMEs — critical for policy-led research.
Design, media production, music, publishing and creative SMEs.
Freelancers, the gig economy and one-person SMEs across all sectors.
Even on a general SME study, you get sector cross-cuts as standard. We design quotas so each major SIC section returns a usable base — typically 100+ responses per sector — within the 2,000-response total.
Hard caps on over-represented sectors, soft boosts on under-represented ones — managed live throughout fieldwork.
For sector-specific projects we can add booster samples (e.g. 500 hospitality SMEs on top of the 2,000 national base) for a single project price.
Where available we benchmark live results to prior Trends Research waves in the same sector — making your data a story, not just a snapshot.